Bansal Javia

System & Network Administrator

- Troubleshoot and resolve network connectivity issues across LAN, WAN, and wireless networks. - Respond to and manage incoming support tickets, escalating issues as necessary. - Provide technical support to internal teams and clients via email, chat, and phone. - Manage firewall configurations, security profiles, IPsec VPNs, and intrusion prevention measures. - Conduct network audits and apply necessary patches, updates, and firmware upgrades. - Assist with disaster recovery planning, including data backup and network failover strategies. - Managing Windows and Linux servers. - Document network changes, update network diagrams, and maintain accurate system records. - Implement and scale network infrastructure to support business growth and operational needs.

System Engineer

Technical Support location Wide: -Maintained and upgraded migrations installed new software releases and system upgrades, and resolved software-related problems as per requirements. -Working on Intune, and Azure Active Directory. -Participated in the ongoing development and implementation of the company's cloud strategy. -Cloud certified - AWS, GCP. Hands-on with practical experience. -Managing VDI Infrastructure. -Stayed abreast of current technologies and make recommendations based on knowledge and research. -Ensured operational readiness of the services to customers regarding availability and performance. -Implementation and Troubleshooting of endpoint security tools like Zscaler, Forcepoint DLP, Mcafee, Crowdstrike, etc. - Resolved technical problems, contributing towards improving automation and orchestration of the virtual environment on an ongoing basis to ensure the solutions continue to meet the dynamic business objectives.

Project Engineer

Worked on multiple modules like AFC, DMS, and PIS. Ensure Smooth Operations and developments of the system. Participate in process improvement and cost reduction & and deliver results on a budget. Analyze root causes of issues and provide resolutions.Hands-on Experience in PostgreSQL and SQL.Sound knowledge of Apache Tomcat and BI tools like Tableau. Review inventory activities & and create stock transfers for L1 Support as required.Communicated with Clients and other forwarding hands (Vendors). Proactively Participating in management meetings and activities.

Gujarat Technological University